My voucher code doesn't work. What's going on?

There could be several reasons as to why your voucher code doesn't work:

1. The voucher has already been redeemed; therefore, it is depleted of funds.
2. The voucher was linked to a certain customer account.
3. The voucher is linked to a certain minimum and/or maximum order value.
4. The voucher cannot be used for all brands.
5. The voucher might not be combinable with other vouchers and discounts.

If you have any questions, please contact us by phone or at [email protected]. Please don't forget to include the voucher code.